As part of the Government of Ontario’s focus on driving efficiencies in Ontario’s municipal sector, it has provided several phases of funding through the Municipal Modernization Fund and the Audit and Accountability Fund to municipalities across Ontario, with a focus on identifying efficiencies and driving down costs. StrategyCorp has completed over 30 service delivery and operational reviews across Ontario within a three-year span, including upper-tier, lower-tier, single-tier, and joint reviews across both urban and rural municipalities.
StrategyCorp’s approach to service delivery and operational reviews focuses on blending technical rigour with a keen focus on political and stakeholder considerations that are necessary conditions for recommendations to be implementable. Our core focus goes beyond benchmarking, leading practices, and process improvement reviews, to integrate the findings from a technical analysis of potential opportunities with a deep understanding of local context, priorities, and challenges. We understand that success is not measured in the presentation of a report to council, but the implementation of the recommendations and the achievement of the intended results thereafter.
Because of this tailored approach, strategies to enhance efficiency and reduce costs while improving services to residents have varied widely. The resulting reviews have included comprehensive service delivery transformation plans across all areas of municipal service (both internal and resident-facing), inter- or multi-tier service migration and collaboration strategies, shared service model design and negotiation support, commissioning and contracted service reviews, and organizational redesigns.
As a result of our work through the Municipal Modernization and Audit and Accountability Funds, our municipal clients have continued to move forward with our recommendations, with potential savings and reinvestment opportunities amounting to tens of millions of dollars cumulatively.
Preserving heritage and climate change
The Nature Conservancy of Canada
For more than 15 years, StrategyCorp has been the trusted consulting partner to the Nature Conservancy of Canada (NCC). The NCC is Canada’s premier non-governmental conservation organization, working to accelerate its efforts to halt biodiversity loss and reduce the impacts of climate change. StrategyCorp has worked closely...
Public Education and Strategic Communications Strategy
Town of Caledon
StrategyCorp was engaged by the Town of Caledon to develop a Public Education and Strategic Communications Strategy to educate and engage Town stakeholders (real estate and trucking industries; the public; etc.) about the illegal storage of trucks; why it’s damaging to the Town’s operations and resident quality...
Public Affairs and Communications Program
7-Eleven is the world’s largest restaurant and retailer with over 80,000 global locations. StrategyCorp has been privileged to support 7-Eleven Canada since 2015. 7-Eleven’s industry is highly regulated so it’s important for 7-Eleven Canada to maintain strong relationships with decision-makers, regulators, industry, customers, and the communities in...
Strategic Communications Leadership
The pandemic meant Lakeridge Health, like most hospital systems, faced enormous operational and communications challenges. StrategyCorp was tapped to provide strategic communications leadership for this five-hospital healthcare system.
Strategic Communications Counsel
Austrian-based Theme Group is the world leader creating urban wellness destinations; it turned to StrategyCorp to guide its entry into the North American market, entering the Ontario government’s global competition to select partners for the redevelopment of Ontario Place.
Strategic Federal Advocacy
HAC (Hotel Association of Canada)
In spring 2020, the Hotel Association of Canada engaged StrategyCorp to secure an extension to the Canada Emergency Wage Subsidy program through to the Summer of 2021.
Ecosystem Gap Identification
Miziwe Biik Aboriginal Employment and Training
Miziwe Biik Aboriginal Employment and Training received a grant from the Government of Ontario to better understand how the experience of urban Indigenous youth can be improved with the province’s skilled trades system. The project examined how young people experience the system, how organizations connected to the...
Town of LaSalle
Following a period of significant growth, and in continuing with its tradition of long-term planning, the Town of LaSalle sought to develop a new 20-year strategic plan. The Town required that the new plan was reflective of the community which it serves and was supported by residents,...
Digital Transformation Strategy
Town of Newmarket
Newmarket engaged StrategyCorp to help design a Digital Transformation Strategy to improve resident services. This strategy needed to capture near-term improvement opportunities and define a vision and plan to fundamentally transform the Town’s operations and services in a practical, cost-effective manner.