Strategic Challenge
Newmarket engaged StrategyCorp to help design a Digital Transformation Strategy to improve resident services. This strategy needed to capture near-term improvement opportunities and define a vision and plan to fundamentally transform the Town’s operations and services in a practical, cost-effective manner.
Our Approach
StrategyCorp employed an integrated set of proprietary and industry-leading methodologies, along with our deep understanding and experience in Ontario’s municipal sector, to tailor a strategy that was impactful and implementable within Newmarket’s unique context.
Our process was based on our SCOPE methodology – a tailored approach to municipal reviews and strategy development based on over 25 years of experience in the sector – combined with our proprietary Municipal Reference Model and Agile, change management, and performance improvement methods (like Lean Six Sigma).
To complete this process with Newmarket, we completed extensive engagement with all levels of the organization: Council, senior leadership and management, front line staff, and residents. We also conducted a comprehensive digital maturity assessment, a leading practice review, rigorous initiative prioritization and alignment exercises to integrate the Digital Transformation Strategy into Newmarket’s ongoing strategic initiatives and build buy-in for the overall approach.
Outcome
The Town of Newmarket has since adopted the Digital Transformation Strategy and is moving into implementation.
Other clients
Preserving heritage and climate change
The Nature Conservancy of Canada
For more than 15 years, StrategyCorp has been the trusted consulting partner to the Nature Conservancy of Canada (NCC). The NCC is Canada’s premier non-governmental conservation organization, working to accelerate its efforts to halt biodiversity loss and reduce the impacts of climate change. StrategyCorp has worked closely...
Public Education and Strategic Communications Strategy
Town of Caledon
StrategyCorp was engaged by the Town of Caledon to develop a Public Education and Strategic Communications Strategy to educate and engage Town stakeholders (real estate and trucking industries; the public; etc.) about the illegal storage of trucks; why it’s damaging to the Town’s operations and resident quality...
Public Affairs and Communications Program
7-Eleven Canada
7-Eleven is the world’s largest restaurant and retailer with over 80,000 global locations. StrategyCorp has been privileged to support 7-Eleven Canada since 2015. 7-Eleven’s industry is highly regulated so it’s important for 7-Eleven Canada to maintain strong relationships with decision-makers, regulators, industry, customers, and the communities in...
Strategic Communications Leadership
Lakeridge
The pandemic meant Lakeridge Health, like most hospital systems, faced enormous operational and communications challenges. StrategyCorp was tapped to provide strategic communications leadership for this five-hospital healthcare system.
Strategic Communications Counsel
Therme
Austrian-based Therme Group is the world leader creating urban wellness destinations; it turned to StrategyCorp to guide its entry into the North American market, entering the Ontario government’s global competition to select partners for the redevelopment of Ontario Place.
Strategic Federal Advocacy
HAC (Hotel Association of Canada)
In spring 2020, the Hotel Association of Canada engaged StrategyCorp to secure an extension to the Canada Emergency Wage Subsidy program through to the Summer of 2021.
Ecosystem Gap Identification
Miziwe Biik Aboriginal Employment and Training
Miziwe Biik Aboriginal Employment and Training received a grant from the Government of Ontario to better understand how the experience of urban Indigenous youth can be improved with the province’s skilled trades system. The project examined how young people experience the system, how organizations connected to the...
Strategic Planning
Town of LaSalle
Following a period of significant growth, and in continuing with its tradition of long-term planning, the Town of LaSalle sought to develop a new 20-year strategic plan. The Town required that the new plan was reflective of the community which it serves and was supported by residents,...
Delivery and Operational Reviews
Multiple Ontario Municipalities
As part of the Government of Ontario’s focus on driving efficiencies in Ontario’s municipal sector, it has provided several phases of funding through the Municipal Modernization Fund and the Audit and Accountability Fund to municipalities across Ontario, with a focus on identifying efficiencies and driving down costs....