COVID-19 has accelerated the impact of disruptive technologies and artificial intelligence (AI) on almost all sectors of society, including municipalities. What does this mean for the future of our communities? What should municipal leaders be doing to leverage this change as we recover from the pandemic? What questions remain unanswered?
Former Ontario Deputy Minister and municipal CAO, StrategyCorp Senior Advisor Michael Fenn tackles these questions in our latest White Paper, “Another victim of COVID-19: The municipal status quo?”
Since AI, disruptive technologies and automation will both help and harm municipalities in the foreseeable future, Fenn proposes a series of key questions that municipal leaders should consider.