As part of the Province of Ontario’s drive to help Municipalities deliver services in more efficient ways, Service Delivery Reviews, or SDRs, have become common in the municipal sector.
Given the ongoing support the Province is providing to municipalities to continue studying ways of improving service delivery, on January 21, 2021, StrategyCorp held a webinar moderated by John Matheson to discuss how municipalities are adapting to service delivery in the wake of COVID-19.
The webinar included an esteemed panel of current Chief Administrative Officers, including:
- Ken Kelly, CAO for the Municipality of Mississippi Mills, Ontario
- Julie Gonyou, CAO for Elgin County, Ontario
- Tamara Wilbee, CAO for the Ontario Municipality of Dysart et al
Thank you once again to everyone who tuned in and for our panelists for their insight and participation!