Service Description

Our Municipal Affairs Practice Group helps local governments achieve their operational and policy goals. Like municipal mechanics, we help fix things that are broken, and like engineers, we can help design system improvements. Led by some of the best known faces in municipal public administration, and combining top analytics with administrative and political experience, our team has the know-how that comes from over a hundred years of combined practice experience.

Specific areas of expertise include:

  • Continuous improvement programs
  • Core services and organizational reviews
  • Economic development and tourism
  • Emergency services (fire, police, land ambulance) and crisis planning
  • Governance (amalgamation, boundary changes, service migration)
  • Grant and program applications, strategy and process management
  • Infrastructure funding and investment
  • Inter-municipal cooperation, shared services and partnerships
  • Labour or service disruption communications
  • Land use planning strategy
  • Municipal airports
  • Municipal finance
  • Parks, recreation and cultural services
  • Performance measurement and performance improvement
  • Public-private partnerships and alternative service delivery models; policy development and process design; capital asset leveraging and ‘recycling’
  • Real property management
  • Roads, water and sewer, solid waste collection and disposal
  • Social services and housing
  • Taxi licensing
  • Utility restructuring