Shirley Hoy’s public service career has spanned more than 30 years.

She started her career in municipal public service in 1980 with the former Metro Toronto government, Department of Community Services, in the Policy and Planning division. In the late 1980s, within Metro, she assumed various positions including General Manager of Administrative/Corporate Secretary at Exhibition Place, and Executive Director in the Metro Chairman’s Office.
From 1991 to the end of 1995, Shirley worked in the Ontario Government as Assistant Deputy Minister in three ministries: the Ontario Women’s Directorate, the Ministry of Community & Social Services, and the Ministry of Housing. Within the Ministry of Housing, she held the joint position of ADM of Operation and CEO of the Ontario Housing Corporation.

In 1996, Shirley returned to Metro as Commissioner of Community Services. Following amalgamation, Shirley was appointed Commissioner of the Community and Neighbourhood Services Department, which included oversight of the following major services: social assistance, homes for the aged, emergency shelter, housing and support, parks and recreation, public health, and library services.

From 2001 to 2008, Shirley served as City Manager for the City of Toronto. In this role, she led the public service in providing advice to the Mayor and City Council on the City’s fiscal, organizational, and service responsibilities, and ensured the efficient and effective delivery of municipal programs and services.

Between 2009 and January 2014, Shirley completed a five-year term with the Toronto Lands Corporation, a wholly owned subsidiary of the Toronto District School Board, responsible for managing and disposing of surplus school properties. In this five-year period, the Toronto Lands Corporation realized a total of $350 million in revenues as a contribution to the School Board’s capital budget.

Shirley is currently the chair of the Governing Council of University of Toronto (2016-2017 term); a member of the board of United Way of Toronto/York Region. In the past she served on the Board of the Ontario Lottery and Gaming Corporation, and the Board of Regents of Victoria University, U of T.