Experience across Ontario has taught us that there are policies – basic principles and practices or ‘rules of the road’ – that will contribute significantly to municipal Councils getting the very best from the talent and energy of their municipal staff, at all levels. Some of those policies reflect basic common sense and human nature. Others reflect sound and balanced processes in public decision-making. This Policy Brief outlines a range of experience-based practices that can be adopted and implemented in municipalities – large and small, urban and rural, lower-tier and upper-tier/single-tier – to contribute to alignment and success.

Read the rest of the report from Michael Fenn here.